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How to View Contact History

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Account Settings

How to Edit Company Information

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Create an Email

How to Create an Email

How to Set Up an Auto Responder Email

How to Edit an Email

How to Preview an Email

How to Send a Test Email

Create/Manage Email Lists

Send an Email

How to Make Changes to an Existing Email

How to Schedule or Re-Schedule an Email

How to Change the Recipients of an Email

How to Create and Edit a Subject Line

How to Copy an Email

How to Check the Status of an Email

How to Delete an Email

How to Share Your Email via Social Networking

Track & Share Emails

How to View Results and Download a Report

How To Integrate Google Analytics

How to Share Your Email on Social Networking Sites

EasyContact Mobile

Email Marketing 101

Additional Resources

Email Marketing Resource Guide

EasyContact allows you to record and analyze the details of an individual email address on your mailing list, giving you access to information about their subscriber history, as well as the activity that your email triggers.

To view details of a specific subscriber email within a contact list:

  • Click on the "Manage Contacts" tab near the top of the EasyContact application screen, or from the EasyContact Main Menu screen, select the "Add & Manage" link under the "Contacts" heading in the grey box to the right. Then choose Find/Edit Contacts from the list on the left.
  • In the "Find Contacts" box, locate contacts using the following fields and drop-down boxes:
    • Search by Name, Email, Company, Address, Phone, City/Town, State/Province or Country.
    • With Status All (default), Active (contacts who receive your emails), Blocked (contacts who have opted not to receive your emails) or Pending (contacts to whom you sent an opt-in email who haven’t yet opted in).
    • That Contains (default) or Exact (this means an exact character-for-character match).
    • In the blank box, type what you want to search (i.e, an email address such as if you chose Email in the first Search By box).
    • In All lists (default searches all your lists) or you can select a specific list from the drop-down box.
  • The results of your search will be displayed in "Search Results" box that appears below the "Find Contacts" box after you click Search.
  • Select the contact you wish to view the history for. On the Contact Information page, select the "History" tab to the right of the "Membership" tab.
  • The history tab shows a log of activity including emails that were opened, as well as any action that the email triggered, listed in reverse chronological order. Data will include items such as:
    • Subscriber signup date
    • Signup method such as manual import, signup form or Facebook app
    • Emails that spurred last activity (opened or clicked on link)
    • Last activity date

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